关键词: 智能网联汽车；远程车控；用户体验

Abstract: With the rapid development of vehicle networking technology, remote vehicle control technology plays a key role in improving vehicle intelligence and convenience. However, market feedback shows that abnormal remote vehicle control functions have become the focus of user complaints. To this end, the paper analyzes the technical characteristics and challenges of remote vehicle control system, and proposes a series of improvement measures, including simplifying the pre-conditions for remote vehicle control, ensuring the continuous power supply of telematics box (T-BOX), improving the cloud connection strategy, and adjusting the reading time of the control area network (CAN) signal. These measures are designed to solve the problem of remote vehicle control execution failure, in order to enhance the reliability of vehicle networking technology and improve the user experience.

Key words: intelligent connected vehicle; remote vehicle control; user experience