关键词: 新能源汽车；发展现状；调研分析；售后服务体系

Abstract: This article mainly focuses on the current status and development trends of after-sales service for new energy vehicles. Through research, we have gained an understanding of the current after-sales service status of new energy vehicles in Chengdu, Sichuan Province. The research results have found that there are problems with technical maintenance difficulties, limited network distribution, high maintenance prices, and insufficient professional maintenance personnel in Chengdu's new energy vehicle after-sales service. Therefore, it is necessary to promptly introduce relevant service policies in the domestic new energy vehicle after-sales market, accelerate the resolution of the difficulties in the three electric maintenance technology, and the importance of establishing an after-sales service system. This paper provides a reference for promoting the high-quality development of after-sales service for new energy vehicles in China. China should establish a sound after-sales service system, enhance the reserve of maintenance talents, strengthen power battery testing, enhance enterprise after-sales service capabilities, and meet consumer needs,which are necessary conditions for the development of after-sales service for new energy vehicles.

Key words: New energy vehicles; Development status; Research and analysis; After-sales service system