主办:陕西省汽车工程学会
ISSN 1671-7988  CN 61-1394/TH
创刊:1976年

汽车实用技术 ›› 2022, Vol. 47 ›› Issue (16): 179-182.DOI: 10.16638/j.cnki.1671-7988.2022.016.037

• 综述 • 上一篇    

浅析消费者在水淹车下的权益保护

张术林   

  1. 重庆理工大学
  • 发布日期:2022-09-30
  • 通讯作者: 张术林
  • 作者简介:张术林(1999—),男,研究方向为汽车服务工程,E-mail:1548550465@qq.com。

Analysis on the Protection of Consumers' Rights and Interests under the Flooded Car

ZHANG Shulin   

  1. Chongqing Institute of Technology
  • Published:2022-09-30
  • Contact: ZHANG Shulin

摘要: 近几年,随着我国汽车保有量的迅速增长,一方面带来了二手车市场呈现出蓬勃发展 的态势,另一方面让消费者在购买二手车时容易被诱导或被欺骗为被动购买“水淹车”群体, 导致消费者的合法权益受损。为减少和避免以上现象发生,文章对受误导和被动购买到“水 淹车”的客户权益损害状况进行了剖析,提出了加强水淹车的鉴定评估制度,积极建立水淹 车第三方性质的信息查询网站,规范水淹车经纪公司的居间行为,降低消费者维权成本及拓 宽权益救济渠道,总结和归纳了购买水淹车消费者权益保护切实可行的方法。在实际的二手 车市场验证中,可以让消费者通过以上方法鉴别“水淹车”,保护自己的合法权益,同时也表 明本文提出的方法是积极有效的。

关键词: 二手车市场;消费者;水淹车;权益受损;可行方法;权益保护

Abstract: Recent years, with the rapid growth of car ownership in my country, on the one hand, the used car market is booming, on the other hand, consumers are easily induced or deceived into passively buying " flooded cars" when buying used cars, lead to damage to the legitimate rights and interests of consumers. In order to reduce and avoid the above phenomena, this article analyzes the damage to the rights and interests of customers who mislead and passively purchase " flooded cars", it is proposed to strengthen the identification and evaluation system of flooded vehicles, actively establish a third-party information inquiry website for flooded vehicles, regulate the intermediary behavior of flooded car brokerage companies, reduce the cost of consumer rights protection and expand the channels for rights relief, summarized and concluded the practical methods to protect the rights and interests of consumers when purchasing flooded vehicles. In the actual used car market verification, it can allow consumers to identify " flooded cars" through the above methods, protect their legal rights, it also shows that the method proposed in this paper is active and effective.

Key words: Used car market; Consumer; Flooded vehicle; Loss of rights and interests; Feasible method; Protection of rights and interests